Privacy Policy

Last Updated: February 21, 2026
Effective Date: February 21, 2026

SharppSolars ("we", "us", or "our") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, contact us, request a solar quotation, schedule an installation, or use our solar energy products and services.

We operate in India and comply with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws.

1. Information We Collect

A. Information You Provide Directly

• Full name
• Email address
• Mobile / phone number
• Installation / property address
• Details about your electricity consumption (e.g., monthly bill amount, sanctioned load)
• Roof type, shadow analysis preferences, or preferred solar system capacity
• Any other information you voluntarily provide via contact forms, WhatsApp, email, calls, or quotations

B. Information Collected Automatically

• IP address and approximate location
• Browser type, device information, and operating system
• Pages visited, time spent on site, and referral sources
• Cookies and similar tracking technologies (see section on Cookies below)

2. How We Use Your Information

• To respond to your inquiries, prepare accurate solar quotations, and conduct site feasibility assessments
• To process solar panel installations, inverter setup, net metering applications, and after-sales support
• To send important transactional updates (e.g., installation schedule, subsidy status, invoice, maintenance reminders)
• To improve our website, services, and customer experience
• For marketing communications (offers, newsletters, solar tips) — only with your explicit consent
• To comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements

3. Sharing of Your Personal Data

We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:

• With service providers (e.g., cloud hosting, CRM tools, payment gateways, logistics/installation partners) who are bound by strict confidentiality
• With government authorities for subsidy claims, net metering approvals, or legal compliance
• In case of merger, acquisition, or sale of business assets (with notice where required by law)

4. Cookies and Tracking Technologies

We use essential cookies to make the website function properly. We may also use analytics and marketing cookies (e.g., Google Analytics) to understand usage and improve services — only with your consent.

You can manage or disable cookies through your browser settings or our cookie consent banner (if implemented).

5. Your Rights Under the DPDP Act, 2023

You have the following rights regarding your personal data:

• Right to access and obtain a copy of your data
• Right to correction of inaccurate or incomplete data
• Right to withdraw consent (where processing is consent-based)
• Right to erasure ("right to be forgotten") subject to legal exceptions
• Right to grievance redressal

To exercise any of these rights, please contact our Grievance Officer using the details below. We will respond within the timelines prescribed under the DPDP Act.

6. Data Security

We implement reasonable technical, organizational, and physical security measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

7. Contact Us / Grievance Officer

Thank you for choosing SharppSolars. We value your trust and are committed to protecting your privacy.